“The tour guides were knowlegable about the city and kind but this experience could be better delivered with improved planning and care. 1. The estimated travel time is much longer than ancticipated so don't plan anything else. 2. The food selection and quality at hotel resort wasn't the greatest. 3. Get ready to do a whole lot of walking in the hot sun because the pick-up bus always manages to be super far from the pick-up points 4. The pit spots along the way in Barranquilla are super random and don't add real cultural / historical value - Stone statues of celebrities e.g El Pibe, Sharika and Sofia Vergara?! 5.…”

“Communication before the transfer was excellent. Our driver Mr Penol was on time and very courteous. The vehicle was clean and new (Mercedes Vito) We were a family of 5 and the vehicle was perfect for us and all.put luggage. He kindly stopped at services where we could go to the loo and buy drinks/food. A very easy transfer. Thank you”

“E-TRIPS/VIATOR CONTACT RE ROBBERY We had our tour on Friday March 29, 2024. WE WERE VERY DISAPOINTED AND WE WANT TO REPORT A ROBBERY !!!!!!! This is very serious. We were picked up by the tour bus at 4:30 am. As we had our suitcases with us (we were staying in Santa Marta, not returning to Cartagena), they placed the suitcases in the LOCKED luggage compartment. They told us MANY TIMES: This is SECURE, only the DRIVER has the key. WE SHOULD NOT HAVE BELIEVED THEM. THEY HAVE A THIEF WORKING FOR THEIR COMPANY. After lunch, we took our suitcases and went directly to our hotel, where we found that…”

“pagué por un tour y nunca se pusieron en contacto, estuve en punto de encuentro más de dos horas y nunca llegaron”

“El guía fue muy amable, visitamos todos los puntos emblematicos de las dos ciudades, el almuerzo estaba rico. Deben mejorar la organizacion de la recogida, ya que a las 10 pm del dia anterior aun no sabíamos si nos buscaban por el hotel o si debíamos ir a un punto de encuentro ni a que hora. Ademas llegaron 30 minutos antes de lo agendado, y tuvimos que recoger todo corriendo para poder alcanzar el bus. En la tarde, la playa no es la mejor, estaba todo lleno y eran 50 mil pesos para estar en un toldo por una hora. En general estuvo bien, lo disfrutamos, pero deben mejorar la…”